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    Incident Email Alerts

    The alerts listed below are associated with the incidents module.  Alerts may be configured by going to System Functions > Setup > Edit forms and selecting New Incident Form for the Recording Form and Email Alerts for the Section.  To receive most of these alerts, a user must have access to the facility where the incident occurred and have a user level where the appropriate email alert check box is selected.

    • New Incident Alert 1 - Sent to users associated with the facility where an incident occurred. To receive this alert, a user must have a user level where the "New Incident Alert 1" checkbox is selected.  This alert may be configured to only be sent when a particular incident type, worker type, section, location, severity, probability, and/or risk assessment is selected.  By default it is sent for all incidents and all worker types. TIMING: Immediate, DEFAULT STATUS: Enabled, DEFAULT USER LEVELS: Manager & Safety
    • New Incident Alert 2 - Sent to users associated with the facility where an incident occurred. To receive this alert, a user must have a user level where the "New Incident Alert 2" checkbox is selected. This alert may be configured to only be sent when a particular incident type, worker type, section, location, severity, probability, and/or risk assessment is selected. By default it is sent for all incidents and all worker types. TIMING: Immediate, DEFAULT STATUS: Disabled, DEFAULT USER LEVELS: N/A
    • New Incident Alert 3 - Sent to users associated with the facility where an incident occurred. To receive this alert, a user must have a user level where the "New Incident Alert 3" checkbox is selected. This alert may be configured to only be sent when a particular incident type, worker type, section, location, severity, probability, and/or risk assessment is selected.  By default it is sent for all incidents and all worker types. TIMING: Immediate, DEFAULT STATUS: Disabled, DEFAULT USER LEVELS: N/A
    • New Incident Alert 4 - Sent to users associated with the facility where an incident occurred. To receive this alert, a user must have a user level where the "New Incident Alert 4" checkbox is selected. This alert may be configured to only be sent when a particular incident type, worker type, section, location, severity, probability, and/or risk assessment is selected.  By default it is sent for all incidents and all worker types. TIMING: Immediate, DEFAULT STATUS: Disabled, DEFAULT USER LEVELS: N/A
    • New Incident Alert 5 - Sent to users associated with the facility where an incident occurred. To receive this alert, a user must have a user level where the "New Incident Alert 5" checkbox is selected. This alert may be configured to only be sent when a particular incident type, worker type, section, location, severity, probability, and/or risk assessment is selected.  By default it is sent for all incidents and all worker types. TIMING: Immediate, DEFAULT STATUS: Disabled, DEFAULT USER LEVELS: N/A
    • New Incident Alert 6 - Sent to users associated with the facility where an incident occurred. To receive this alert, a user must have a user level where the "New Incident Alert 6" checkbox is selected. This alert may be configured to only be sent when a particular incident type, worker type, section, location, severity, probability, and/or risk assessment is selected.  By default it is sent for all incidents and all worker types. TIMING: Immediate, DEFAULT STATUS: Disabled, DEFAULT USER LEVELS: N/A
    • New Incident Involved Employee Alert - Sent to the person identified as the involved employee on the New Incident Form when an incident is first added or when the involved employee is changed. This alert may be configured so that it is also sent out to the involved employee’s supervisor or HR supervisor, to the preparer of the incident form, or to the individual to whom the incident was reported.
    • New Incident Alert for Supervisors - Sent to the person identified as the supervisor on the incident investigation form when an incident investigation is first added or when the supervisor is changed. This alert can be configured so that it is also sent out to an incident’s involved employee, their HR supervisor, to the preparer of the incident form, or to the individual to whom the incident was reported.
    • Employee Injury Alert - Sent to users associated with the facility where an employee was injured in an incident. To receive this alert, a user must have a user level where the "Employee Injury Alert" checkbox is selected. TIMING: Immediate, DEFAULT STATUS: Enabled, DEFAULT USER LEVELS: Safety
    • OSHA Recordable Incident Alert - Sent to users associated with the facility where an OSHA recordable incident occurred. To receive this alert, a user must have a user level where the "OSHA Recordable Incident Alert" checkbox is selected. TIMING: Immediate, DEFAULT STATUS: Enabled, DEFAULT USER LEVELS: Safety
    • Incident Update Alert - Sent to users associated with the facility where an incident occurred when that incident is updated to include an employee injury, a recordable injury, a lost time injury, or a death. To receive this alert, a user must have a user level where the "Incident Update Alert" checkbox is selected. This alert is only sent if the update to the incident is at least one day after it was first entered in IndustrySafe. TIMING: Immediate, DEFAULT STATUS: Enabled, DEFAULT USER LEVELS: N/A
    • Incident Report In Progress Alert - Sent to designated users when the incident report status field is changed to "In progress." To receive this alert, a user must have a user level where the "Incident Report In Progress Alert" checkbox is selected. TIMING: Immediate, DEFAULT STATUS: Enabled, DEFAULT USER LEVELS: N/A
    • Incident Report Ready for Approval Alert - Sent to designated users when the incident report status field is changed to "Ready for Approval". To receive this alert, a user must have a user level where the "Incident Report Ready for Approval Alert" checkbox is selected. TIMING: Immediate, DEFAULT STATUS: Enabled, DEFAULT USER LEVELS: N/A
    • Incident Report Complete Alert - Sent to designated users when the incident report status field is changed to "Complete". To receive this alert, a user must have a user level where the "Incident Report Complete" checkbox is selected. TIMING: Immediate, DEFAULT STATUS: Enabled, DEFAULT USER LEVELS: N/A
    • Open Incident Log - Incident Investigation - Sent to the employee identified as the preparer on the Incident Investigation form.  This alert includes a summary of all open Incident Investigation reports within the last 30 or 60 days. TIMING: Daily, Bi-Weekly, Weekly, Monthly, or Quarterly, DEFAULT STATUS: Enabled, DEFAULT USER LEVELS: N/A
    • Open Incident Summary Alert - Sent to designated users listing all open incidents at the facilities they have access to. To receive this alert, a user must have a user level where the "Open Incident Summary Alert" checkbox is selected. TIMING: Daily, Bi-Weekly, Weekly, Monthly, or Quarterly, DEFAULT STATUS: Enabled, DEFAULT USER LEVELS: N/A