The Claims Module allows you to keep track of Claims Notes and a Claims Diary. The Tasks and Events Feature (Also Linked to the Home Module of IndustrySafe) can also be used to keep track of Claims Tasks and Events.
Claim Notes: There is a field on the main claims form that allows users to enter claim notes (up to 4000 characters can be entered in the claims notes area).
Claims Diary: There is a "Claims Diary" Button in the Claims Inquiry Loss Section of the Form that allows Claims Administrator to entry diary notes. Previous entries are saved and recorded with the date and name of the Claims Administrator who made the notes automatically autofilled.
Claims Tasks and Events: Like the other modules of IndustrySafe, Claims Administrators can assign claims tasks or claims events to themselves and/or other users. Assigned Events and Tasks will display as hyperlinks on the Claim Recording Form as well as Tasks and Events in the Assigned User's Home Page in the Home Module.