Behavior Based Safety (BBS), is a process that informs management and employees of the overall safety of the workplace. BBS is intended to focus workers' attention on their own and their peers' daily safety behavior. The goal of BBS program is to improve the employee safety of the organization.
The Basics of an Observation
When implementing a BBS program, observers (employees trained to conduct on-site safety reviews) conduct reviews of other employees with an eye on their behavior. These observers record safe and unsafe behaviors, in addition to noting safe and unsafe workplace conditions. The observer then shares the findings with the worker and provides feedback. Positive feedback is encouraged. Discussing the ways in which employees can perform their tasks in a safer manner helps workers and observers to become more aware of their behavior. BBS programs are based on a continuous feedback loop where employees and observers provide feedback on improving safety to each other and safety professionals utilize the data collected in conducting the observations to continually improve the BBS program.
The Observation Checklist
Organizations who implement a BBS program determine the appropriate list of behaviors to observe based on the unique behaviors and risks of their organization. Safety professionals usually develop a checklist format that is easy and quick for observers to complete in the field and lists the target behaviors. For example, for organizations that operate a vehicle fleet, you might develop a behavior based safety checklist focused on common driver behaviors, such as use of seat belts or signals. Checklists often include the basics of the observation (time, date, location, behaviors observed, observer) and the number of safe and unsafe observations of the reviewer. The checklist also includes fields for any feedback and comments provided to the employee.
Based on your BBS goals and objectives, you might also create a schedule that determines how many observations (and what type of observations) should be conducted throughout your organization on a weekly, monthly or quarterly basis. Schedule and observations can change based on the continuous feedback loop of a BBS program.
How do I know that my BBS program is working?
Measuring the effectiveness of BBS programs can be tricky and require constant and real-time review of the observation data collected by your observers. Check out our blog post on the pros and cons of BBS programs. (Our IndustrySafe observation module also offers lots of time saving techniques to help you track and analyze your observation data).
Organizations focus on analyzing observation metrics such as percent safe (the number of safe observations divided / by the total number of observations conducted) with the goal of increasing the number of percent safe observations. Safety professionals look to then reduce unsafe behaviors by targeting behaviors with a high unsafe percentage and developing applicable training and/or other programs to change this behavior.
Organizations also often look at their incident rates with the goal of reducing their incident rate as their percentage of safe behaviors increases. In addition, organizations also conduct surveys and interviews to determine the impact that BBS programs can have on safety culture and /on employee morale.
To learn more about how IndustrySafe can assist you with recording and tracking employee behaviors contact us today.