We greatly appreciate it when our users take the time to provide us with feedback on the IndustrySafe software and our team.
We're proud to share the following messages from our customers and look forward to continuing to provide them with prompt support and a user-friendly experience.
What do IndustrySafe users think about our software and customer support?
"Our company has been using Industry Safe for about 8 years now and it is a wonderful product. Easy to use! Tracking and reports are a breeze. The software is well-maintained and continuously updated. Customer service is excellent; staff is very knowledgeable and responds quickly." - Olga Vasquez, Logistics Tech, Orange County Public Schools
"Stellar help. [The IndustrySafe Support Team] has done an excellent job helping me while customizing OMU’s forms. They act quickly ... They make it seem so easy. For those of us that don’t know how things work behind the scenes it’s a great help IndustrySafe provides."
- Julie M. Ferguson, Safety & Health Compliance Coordinator, Owensboro Municipal Utilities
"I must say I really do think this is a great product. For me it was 'plug and play' after very little training and every day I find a new feature or short cut."
- Russel Berry, QC/Safety Manager -- Ascension Island, Chugach Alaska Corporation
"Help has always provided what we needed in a timely manner. Great explanations to my questions. Answers have been concise and easy to apply without additional questions."
- Greg Shepherd, Perry Roofing Contractors
"We initially purchased IndustrySafe in the fall of 2014 but with management and process changes we have made multiple changes in how we will use IndustrySafe. Through this the IndustrySafe team has been incredibly patient and supportive of these changes. We are excited about the product and certain this software will help drive us to our Safety Mission of Zero Incidents!
Implementation Manager Josh Puricelli has been an incredible resource for us in making sure we are using the modules to the fullest and using them in the most productive way for OPPD. Josh's response and the response of his team couldn't be better. I have had to work with other support teams with other vendors in the past and they do not come close to the support we get from IndustrySafe ... Thank you so much for all of your support. We look forward to a long relationship with you all!"
- Traci Schuette, Learning Management Services Coordinator, Omaha Public Power District
I wanted to take a moment to thank ... both [Sales Analyst] Greg Ferrara and [Implementation Analyst] Michael Dowhy. These guys are rock stars and epitomize the phrase intended behind best in class customer service.
Michael has solved every issue and is always there. In a services industry, it can be a thankless job and I wanted to say thank you, having employees of this caliber is rare, incredible work ethic, commitment and fantastic support.
I am a very happy customer not just because of the great software, but these fellows specifically.
- Christopher Cole, Lidl